Group Terms and Conditions

1. Arrivals and Departures

New arrivals can check into their rooms after 2:30pm each day. Groups may arrive earlier and leave their luggage at the hostel (depending on availability) but access to rooms will not be granted until after 2:30pm. Departing groups must remove all their belongings from their rooms and check out by 10am. We offer free luggage-room storage until 14.30. Unfortunately, we cannot always facilitate groups who need to leave luggage later than this.

2. Check In

One group leader is required to give a credit-card upon arrival for the “Group Deposit”. This needs to be the card holder. We will pre-authorise the card for £300. Money will be deducted if; members of group are misbehaving in or outside the building, underage people are found in the bar (regardless if they are drinking alcohol or not), interfering with the fire alarm or smoking in the room, bus driver is not following the coach instructions, key cards for room access are lost or misplaced. This list is not conclusive, see the group rules

3. Age Restriction

Group bookings cannot be accepted from any person under the age of 16. If you arrive with a group where students are less than 16 years of age then check-in will be refused to your entire group and no refund will be given. Unlike some hostels we do not have an upper age limit. Please be aware that you may be assigned a top bunk!

4. Cancellation:

If you cancel your group reservation less than 30 days before arrival, no refund will be given. If you cancel your reservation more than 30 days before arrival, the 1st night’s deposit will not be refunded but we will not ask you to pay the remaining balance.

5. Guest Behaviour

The comfort, safety and security of our guests is of paramount importance to Clink hostel. Any guest(s) who, in the opinion of our staff, compromise the comfort, safety or security of other guests, staff or local residents will be requested to leave the hostel premises and will not be given a refund. Guests are expected to respect other guests, staff, local residents and property.

6. Smoking

Smoking is not permitted. Any guest found smoking within the building will be fined £50.00 and asked to leave the premises immediately and will not be given a refund. A smoking area and ashtrays are provided in the smoking area in the basement for guests who wish to smoke.

7. Drug use

Drug use is illegal in England. Any guest found using drugs within the building will be fined £250.00 and asked to leave the premises immediately and will not be given a refund.

8. Alcohol consumption

Alcohol consumption is only allowed for over 18s guests. Due to our bar license it is not permitted to enter Clink’s premises with alcohol. If you are found entering Clink with alcohol it will be confiscated until your leave the building (check out). Alcohol is available in the bar and can be consumed in the basement common rooms.

9. Personal Property

Guests may use secure lockers for laptops and small valuable items (located in each pod bed or at reception or the luggage room located in the basement). It is the guest's responsibility to ensure that their personal belongings are secure at all times. Clink hostel accepts no liability for the loss, theft or damage to property however sustained or caused. Please bring a padlock to use with your luggage & backpack.

10. Liability

Except in relation to death or personal injury caused by our negligence, Clink’s liability remains, at all times, limited to the value of the services booked, excluding any amendment charges paid to us.

11. Your Information

Clink hostel shall only store and use information you supply to us or which is supplied to us for the purposes of carrying out our contract with you and to inform you of other services and offers which we make available from time to time. If you do not wish to receive such information please let us know by emailing us at: info@clinkhostel.com or by writing to us at 78 King’s Cross Road, London, WC1X 9QG.

12. Errors and Omissions

Any omission or error in sales literature, web pages or site, order form, quotation, price list, order acknowledgement, despatch note, invoice or other document issued by us may be corrected by us without liability. We will advise you of any changes at the time of booking or as soon as is reasonably possible thereafter.